Best Price Guarantee
Our Best Price Guarantee is your assurance that you’ll get the best price on the products you purchase at participating The Source stores*. If you find a lower, currently advertised price from an authorized Canadian-based retailer (that is a retailer authorized by the supplier to sell its products) or if the price at which you purchased the product drops within the product’s return period, we’ll match it. Here’s how our best price guarantee works:
- You see a better price at another authorized Canadian-based retailer or at The Source.
- Visit The Source store or contact Customer Care at 1-866-515-5855 and present proof of lower price. This could be in the form of an advertisement or a printout from the competitor’s website.
- We match it under the following conditions:
- The advertised product is identical (same year, model number, warranty, colour, components, and bundling/kitting that may be included in the price)
- The advertised product or its price is not: a “special offer” such as bonus or free offer; private sale; marketplace seller; trade-in sale; special order, “limited quantity”, “daily deal”, "door crashers" or “one of a kind”, liquidation or similar offer; after rebate price; coupon, club or wholesale price; store credit, Gift Card or similar credit; items sold in “as-is” condition including refurbished merchandise, floor models, open stock and scratch-and-dent items; or a price based on a competitor’s advertising error or misprint
- In the case of a competitive price match, a Sales Associate verifies that the advertised product is in stock and available for immediate sale on the competitor’s website or at a nearby store
- The request for price match is made at the time of purchase in which case the lower price will be matched or within that product’s return period with valid proof of purchase in which case a refund will be provided. Visit the Return Policy for return periods for each product category. (From time to time, The Source may offer extended return periods and, in those cases, the extension will be noted on the original receipt and will apply to price match period.) Any refunds will be provided to the original payment method
Best Price Guarantee does not apply to advertisements for subscription services, including but not limited to wireless, telephone, Internet, satellite or any other similar subscription service; cellular handsets, tablets, receivers and Internet devices, except for Bell or Virgin Mobile advertisements for such products. Review the Return Policy for more details.
The Source reserves the right to verify competitor pricing and availability of price match items, limit quantities of price match items to one per product per customer, and to revoke this guarantee or change its terms and conditions, without advance notice.
*Certain dealer stores may choose not to participate in the Best Price Guarantee.