Extended Protection Plans

• 

  Computing

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  Details

  Products Covered:

  • Laptops
  • Desktops
  • Chromebooks
  • Tablets
  • eReaders

  Coverage Benefits:

  • Coverage above and beyond the manufacturer’s warranty
  • Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
  • Get coverage for:
    • Failures due to normal wear and tear
    • Mechanical and electrical failures
    • Defects in material and workmanship
    • Power surge failures
    • Failures due to heat, dust and humidity

  PLUS Tech support:

  • Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
  • Access to bilingual Tech Support via phone, chat or on-line self-serve
  • Get help to:
    • Set up and connect your new device
    • Optimize home, security and other settings
    • Set up parental controls
    • Troubleshoot Wi-Fi and connectivity issues
    • Learn new product features and more

  Coverage Options:

  2-year or 3-year plan available Starts from date of purchase

  Additional Benefits:

  • No deductibles. No hidden fees.
  • If it fails, we’ll fix it, replace it, or reimburse you for it
  • Parts and labour included
  • 2-way shipping included
  • File a claim over the phone, or anytime online (Coming soon)
  • Fast and easy claims process

  Limitations and exclusions apply. See terms and conditions for complete details

• 

  Connected Devices

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  Details

  Products Covered:

  • TVs
  • Gaming consoles and portable gaming devices
  • Headphones (full-size and compact)
  • Earbuds
  • Printers
  • Routers
  • Smart home products
  • Wireless speakers
  • Wearable tech
  • Streaming devices
  • Headsets

  Coverage Benefits:

  • Coverage above and beyond the manufacturer’s warranty
  • Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
  • Get coverage for:
    • Failures due to normal wear and tear
    • Mechanical and electrical failures
    • Defects in material and workmanship
    • Power surge failures
    • Failures due to heat, dust and humidity

  PLUS Tech support:

  • Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
  • Access to bilingual Tech Support via phone, chat or on-line self-serve
  • Get help to:
    • Set up and connect your new device
    • Optimize home, security and other settings
    • Set up parental controls
    • Troubleshoot Wi-Fi and connectivity issues
    • Learn new product features and more

  Coverage Options:

  2-year or 3-year plan available Starts from date of purchase

  Additional Benefits:

  • No deductibles. No hidden fees.
  • If it fails, we’ll fix it, replace it, or reimburse you for it
  • Parts and labour included
  • 2-way shipping included
  • File a claim over the phone, or anytime online (Coming soon)
  • Fast and easy claims process

  Limitations and exclusions apply. See terms and conditions for complete details

• 

  General Merchandise

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  Details

  Products Covered:

  • Accessories–computer, gaming, handheld, PC, tablet, travel and video
  • GPS hardware and accessories
  • Drones, remote control vehicles
  • STEM and educational toys
  • Portable power banks
  • Mounts and stands
  • Jump drives and media accessories

  Coverage Benefits:

  • Coverage above and beyond the manufacturer’s warranty
  • Get coverage for:
    • Failures due to normal wear and tear
    • Mechanical and electrical failures
    • Defects in material and workmanship
    • Power surge failures
    • Failures due to heat, dust and humidity

  Coverage Options:

  1-year or 2-year plan available Starts from date of purchase

  Additional Benefits:

  • No deductibles. No hidden fees.
  • If it fails, we’ll fix it, replace it, or reimburse you for it
  • Parts and labour included
  • 2-way shipping included
  • File a claim over the phone, or anytime online (Coming soon)
  • Fast and easy claims process

  Limitations and exclusions apply. See terms and conditions for complete details

• 

  Cables/Chargers

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  Details

  Products Covered:

  • Charging cables
  • Power cables
  • Accessory cables–HDMI, printer, etc.

  Coverage Benefits:

  • Coverage above and beyond the manufacturer’s warranty
  • Get coverage for:
    • Failures due to normal wear and tear
    • Mechanical and electrical failures
    • Defects in material and workmanship
    • Power surge failures
    • Failures due to heat, dust and humidity

  Coverage Options:

  1-year plan available Starts after manufacturer’s warranty

  Additional Benefits:

  • No deductibles. No hidden fees.
  • If it fails, we’ll fix it, replace it, or reimburse you for it
  • Parts and labour included
  • 2-way shipping included
  • File a claim over the phone, or anytime online (Coming soon)
  • Fast and easy claims process

  Limitations and exclusions apply. See terms and conditions for complete details

• 

  Software

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  Details

  Products Covered:

  • Game software,
  • PC software
  • Blu-ray and DVDs

  Coverage Benefits:

  • Coverage above and beyond the manufacturer’s warranty
  • Coverage starts day one for Accidental Damage from Handling (ADH)– drops, spills and cracks
  • Get coverage for:
    • Failures due to normal wear and tear
    • Defects in material and workmanship

  Coverage Options:

  13 months plan available Starts from date of purchase

  Additional Benefits:

  • No deductibles. No hidden fees.
  • If it fails, we’ll fix it, replace it, or reimburse you for it
  • Parts and labour included
  • 2-way shipping included
  • File a claim over the phone, or anytime online (Coming soon)
  • Fast and easy claims process

  Limitations and exclusions apply. See terms and conditions for complete details