Skip to main content Skip to primary navigation Skip to chat

Extended Protection Plans

We’ve partnered with Asurion, a global leader in device protection and tech expert services, to help provide this service

Extended Protection plans

Our Extended Protection Plans offer you protection, convenience, value and peace of mind. It’s an affordable way to protect your investment in the event of a breakdown.

You’ll enjoy:
  • Coverage above and beyond the manufacturer's warranty
  • Coverage for Accidental Damage from Handling from day one (portable devices only)
  • Plus, get unlimited product and connectivity tech support on computing and connected devices
For specific product coverage, see details below.

Coverage by product

  • Products Covered:

    • Laptops
    • Desktops
    • Chromebooks
    • Tablets
    • eReaders

    Coverage Benefits:

    • Coverage above and beyond the manufacturer’s warranty
    • Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
    • Get coverage for:
      • Failures due to normal wear and tear
      • Mechanical and electrical failures
      • Defects in material and workmanship
      • Power surge failures
      • Failures due to heat, dust and humidity

    PLUS Tech support:

    • Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
    • Access to bilingual Tech Support via phone, chat or on-line self-serve
    • Get help to:
      • Set up and connect your new device
      • Optimize home, security and other settings
      • Set up parental controls
      • Troubleshoot Wi-Fi and connectivity issues
      • Learn new product features and more

    Coverage Options:

    2-year or 3-year plan available Starts from date of purchase

    Additional Benefits:

    • No deductibles. No hidden fees.
    • If it fails, we’ll fix it, replace it, or reimburse you for it
    • Parts and labour included
    • 2-way shipping included
    • File a claim over the phone, or anytime online
    • Fast and easy claims process
    Limitations and exclusions apply. See terms and conditions for complete details

  • Products Covered:

    • TVs
    • Gaming consoles and portable gaming devices
    • Headphones (full-size and compact)
    • Earbuds
    • Printers
    • Routers
    • Smart home products
    • Wireless speakers
    • Wearable tech
    • Streaming devices
    • Headsets

    Coverage Benefits:

    • Coverage above and beyond the manufacturer’s warranty
    • Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
    • Get coverage for:
      • Failures due to normal wear and tear
      • Mechanical and electrical failures
      • Defects in material and workmanship
      • Power surge failures
      • Failures due to heat, dust and humidity

    PLUS Tech support:

    • Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
    • Access to bilingual Tech Support via phone, chat or on-line self-serve
    • Get help to:
      • Set up and connect your new device
      • Optimize home, security and other settings
      • Set up parental controls
      • Troubleshoot Wi-Fi and connectivity issues
      • Learn new product features and more

    Coverage Options:

    2-year or 3-year plan available Starts from date of purchase

    Additional Benefits:

    • No deductibles. No hidden fees.
    • If it fails, we’ll fix it, replace it, or reimburse you for it
    • Parts and labour included
    • 2-way shipping included
    • File a claim over the phone, or anytime online
    • Fast and easy claims process
    Limitations and exclusions apply. See terms and conditions for complete details

  • Products Covered:

    • Accessories–computer, gaming, handheld, PC, tablet, travel and video
    • GPS hardware and accessories
    • Drones, remote control vehicles
    • STEM and educational toys
    • Portable power banks
    • Mounts and stands
    • Jump drives and media accessories

    Coverage Benefits:

    • Coverage above and beyond the manufacturer’s warranty
    • Get coverage for:
      • Failures due to normal wear and tear
      • Mechanical and electrical failures
      • Defects in material and workmanship
      • Power surge failures
      • Failures due to heat, dust and humidity

    Coverage Options:

    1-year or 2-year plan available Starts from date of purchase

    Additional Benefits:

    • No deductibles. No hidden fees.
    • If it fails, we’ll fix it, replace it, or reimburse you for it
    • Parts and labour included
    • 2-way shipping included
    • File a claim over the phone, or anytime online
    • Fast and easy claims process
    Limitations and exclusions apply. See terms and conditions for complete details

  • Products Covered:

    • Charging cables
    • Power cables
    • Accessory cables–HDMI, printer, etc.

    Coverage Benefits:

    • Coverage above and beyond the manufacturer’s warranty
    • Get coverage for:
      • Failures due to normal wear and tear
      • Mechanical and electrical failures
      • Defects in material and workmanship
      • Power surge failures
      • Failures due to heat, dust and humidity

    Coverage Options:

    1-year plan available Starts after manufacturer’s warranty

    Additional Benefits:

    • No deductibles. No hidden fees.
    • If it fails, we’ll fix it, replace it, or reimburse you for it
    • Parts and labour included
    • 2-way shipping included
    • File a claim over the phone, or anytime online
    • Fast and easy claims process
    Limitations and exclusions apply. See terms and conditions for complete details

  • Products Covered:

    • Game software,
    • PC software
    • Blu-ray and DVDs

    Coverage Benefits:

    • Coverage above and beyond the manufacturer’s warranty
    • Coverage starts day one for Accidental Damage from Handling (ADH)– drops, spills and cracks
    • Get coverage for:
      • Failures due to normal wear and tear
      • Defects in material and workmanship

    Coverage Options:

    13 months plan available Starts from date of purchase

    Additional Benefits:

    • No deductibles. No hidden fees.
    • If it fails, we’ll fix it, replace it, or reimburse you for it
    • Parts and labour included
    • 2-way shipping included
    • File a claim over the phone, or anytime online
    • Fast and easy claims process
    Limitations and exclusions apply. See terms and conditions for complete details
Want more information?
Visit asurion.com/thesource or call 1-855-359-8324 to learn more

Want support for all your tech at home?