Extended Protection Plans
We’ve partnered with Asurion, a global leader in device protection and tech expert services, to help provide this service

Extended Protection plans
Our Extended Protection Plans offer you protection, convenience, value and peace of mind. It’s an affordable way to protect your investment in the event of a breakdown.
You’ll enjoy:- Coverage above and beyond the manufacturer's warranty
- Coverage for Accidental Damage from Handling from day one (portable devices only)
- Plus, get unlimited product and connectivity tech support on computing and connected devices
Coverage by product
-
Computing
View
DetailsProducts Covered:
- Laptops
- Desktops
- Chromebooks
- Tablets
- eReaders
Coverage Benefits:
- Coverage above and beyond the manufacturer’s warranty
- Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
- Get coverage for:
- Failures due to normal wear and tear
- Mechanical and electrical failures
- Defects in material and workmanship
- Power surge failures
- Failures due to heat, dust and humidity
PLUS Tech support:
- Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
- Access to bilingual Tech Support via phone, chat or on-line self-serve
- Get help to:
- Set up and connect your new device
- Optimize home, security and other settings
- Set up parental controls
- Troubleshoot Wi-Fi and connectivity issues
- Learn new product features and more
Coverage Options:
2-year or 3-year plan available Starts from date of purchaseAdditional Benefits:
- No deductibles. No hidden fees.
- If it fails, we’ll fix it, replace it, or reimburse you for it
- Parts and labour included
- 2-way shipping included
- File a claim over the phone, or anytime online (Coming soon)
- Fast and easy claims process
-
Connected Devices
View
DetailsProducts Covered:
- TVs
- Gaming consoles and portable gaming devices
- Headphones (full-size and compact)
- Earbuds
- Printers
- Routers
- Smart home products
- Wireless speakers
- Wearable tech
- Streaming devices
- Headsets
Coverage Benefits:
- Coverage above and beyond the manufacturer’s warranty
- Coverage starts day one for Accidental Damage from Handling (ADH)–drops, spills and cracked screens (Available on portable devices only)
- Get coverage for:
- Failures due to normal wear and tear
- Mechanical and electrical failures
- Defects in material and workmanship
- Power surge failures
- Failures due to heat, dust and humidity
PLUS Tech support:
- Unlimited Tech Support on your covered device and its connection to other devices. Coverage starts day one.
- Access to bilingual Tech Support via phone, chat or on-line self-serve
- Get help to:
- Set up and connect your new device
- Optimize home, security and other settings
- Set up parental controls
- Troubleshoot Wi-Fi and connectivity issues
- Learn new product features and more
Coverage Options:
2-year or 3-year plan available Starts from date of purchaseAdditional Benefits:
- No deductibles. No hidden fees.
- If it fails, we’ll fix it, replace it, or reimburse you for it
- Parts and labour included
- 2-way shipping included
- File a claim over the phone, or anytime online (Coming soon)
- Fast and easy claims process
-
General Merchandise
View
DetailsProducts Covered:
- Accessories–computer, gaming, handheld, PC, tablet, travel and video
- GPS hardware and accessories
- Drones, remote control vehicles
- STEM and educational toys
- Portable power banks
- Mounts and stands
- Jump drives and media accessories
Coverage Benefits:
- Coverage above and beyond the manufacturer’s warranty
- Get coverage for:
- Failures due to normal wear and tear
- Mechanical and electrical failures
- Defects in material and workmanship
- Power surge failures
- Failures due to heat, dust and humidity
Coverage Options:
1-year or 2-year plan available Starts from date of purchaseAdditional Benefits:
- No deductibles. No hidden fees.
- If it fails, we’ll fix it, replace it, or reimburse you for it
- Parts and labour included
- 2-way shipping included
- File a claim over the phone, or anytime online (Coming soon)
- Fast and easy claims process
-
Cables/Chargers
View
DetailsProducts Covered:
- Charging cables
- Power cables
- Accessory cables–HDMI, printer, etc.
Coverage Benefits:
- Coverage above and beyond the manufacturer’s warranty
- Get coverage for:
- Failures due to normal wear and tear
- Mechanical and electrical failures
- Defects in material and workmanship
- Power surge failures
- Failures due to heat, dust and humidity
Coverage Options:
1-year plan available Starts after manufacturer’s warrantyAdditional Benefits:
- No deductibles. No hidden fees.
- If it fails, we’ll fix it, replace it, or reimburse you for it
- Parts and labour included
- 2-way shipping included
- File a claim over the phone, or anytime online (Coming soon)
- Fast and easy claims process
-
Software
View
DetailsProducts Covered:
- Game software,
- PC software
- Blu-ray and DVDs
Coverage Benefits:
- Coverage above and beyond the manufacturer’s warranty
- Coverage starts day one for Accidental Damage from Handling (ADH)– drops, spills and cracks
- Get coverage for:
- Failures due to normal wear and tear
- Defects in material and workmanship
Coverage Options:
13 months plan available Starts from date of purchaseAdditional Benefits:
- No deductibles. No hidden fees.
- If it fails, we’ll fix it, replace it, or reimburse you for it
- Parts and labour included
- 2-way shipping included
- File a claim over the phone, or anytime online (Coming soon)
- Fast and easy claims process