Xbox All Access
Get it all
Get hundreds of games, including day one releases, plus a next-gen Xbox—all from $32.99/mo. for 24 months. With an Xbox Series X or Series S and Game Pass Ultimate—Xbox All Access has everything you need for next-gen gaming. Plus, there’s no upfront cost and no extra cost with Xbox All Access.*†
Choose your console with Xbox All Access
Joining Xbox All Access is easy:
1. Choose your console
Select an Xbox Series S or Xbox Series X2. Enroll with ease
Qualify and enjoy low monthly payments with nothing due today^3. Play right away
Your Xbox Game Pass Ultimate membership will be waiting for you on your new consoleGet a next-gen console
Choose an Xbox Series S or Xbox Series X console to experience next-gen speed and performance, advanced 3D spatial audio, and thousands of games over four generations (games sold separately).
Includes 24 months of Xbox Game Pass Ultimate
New games added all the time
including day one releasesPlay together with friends
on console, PC, and cloud†Unlock a library of top Electronic
Arts titles, exclusive rewards, and member-only content on console and PCOnline console multiplayer
on the most advanced multiplayer networkExclusive member discounts,
including up to 20% off select games in the Game Pass library and up to 10% off game add-onsIncluded in-game add-ons,
consumables, and partner offersWith Game Pass Ultimate, download and
play games directly on your console or PC, or play games on your PC, phone, tablet, or console from the cloud.†Xbox Series X | Xbox Series S | |
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Xbox Velocity Architecture | Available | Available |
Quick Resume | Available | Available |
Hardware-accelerated Direct X Ray Tracing | Available | Available |
Gaming at UP to 120 FPS | Available | Available |
Backwards compatible with thousands of games across four generations | Available | Available |
Dolby Vision and Dolby True HD with Atmos | Available | Available |
HDMI 2.1 output | Available | Available |
Custom ITB SSD internal storage | Available | |
custom 512 GB SSD internal storage | Available | |
12 teraflops of processing power | Available | |
4 teraflops of processing power | Available | |
True 4K gaming | Available | |
Native resolution of 1440p | Available | |
Plays physical game discs | Available | |
Does not play physical game discs | Available | |
Stream 4K Ultra HD video on your favourites like Netflix, Amazon Video, Disney+, and more | Available | Available |
Plays 4K UHD Blu-ray entertainment | Available |
Xbox Series X | Xbox Series S | |
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Access to over 100 high-quality games for console, PC, smartphones, and tablets | Available | Available |
EA Play membership | Available | Available |
Online multiplayer | Available | Available |
Next-gen. gaming with no upfront cost | Available | Available |
Brand new games on day one from Xbox Game Studios, Bethesda Softworks, plus select indies and blockbusters | Available | Available |
FAQ
General
Payments and Financing
For more information visit the Xbox All Access Series X or Xbox All Access Series S pricing and details page.
RBC will ask you to provide some basic information including your name, address, and mobile number, as well as consent to run a soft credit check to pre-qualify you. This will not have an impact to your credit score.
If you pre-qualify for financing, you will be conditionally approved for up to a maximum of $1,400 to put towards your Xbox All Access purchase. Once you confirm your console selection and shipping details, you will see your final monthly payment amount including taxes and shipping, which may be lower than your approval limit. Once you complete the checkout process, RBC may run a hard credit check which may impact your credit score.
Once your order is complete, you will receive an email from PayPlan™ by RBC with instructions on how to securely view and manage your loan details and view the amount for your equal monthly payments.
Xbox Game Pass Ultimate
If you're already an Xbox Game Pass Ultimate or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate membership and added to your Xbox Game Pass Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.
If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.
To check your prepaid balance, sign in to your account through the Microsoft Account page.
Please note: once converted to Xbox Game Pass Ultimate, your Xbox Game Pass Ultimate and other Game Pass memberships cannot be unconverted. Learn more by visiting the Xbox Game Pass page.
If you redeemed the 24-month Xbox Game Pass Ultimate membership prior to returning your Xbox All Access purchase, the 24-months of Xbox All Access Ultimate will be removed from your account at time of return.
Please note: once converted to Xbox Game Pass Ultimate, your Xbox Live Gold and other Game Pass memberships cannot be unconverted. Learn more by visiting the Xbox Game Pass page.
Your 24-month Xbox Game Pass Ultimate membership is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.
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To redeem during initial setup:
- As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them then, the offers remain on the console until they’re redeemed.
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To redeem after setup in Settings app:
- Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
- Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library, and then look under Available offers to see your offers.
If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, please send an email to onlinecustomerservice@thesource.ca with your Xbox All Access Order Number and console Serial Number. The Source Customer Service team will need to verify your Xbox All Access account and determine next steps.
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A factory reset of your console may be required. You can reset your console by taking the following steps:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > System > Console info.
- Select Reset console.
- On the Reset your console screen, select option “Reset and keep my games & apps.” Use this option as your primary choice when troubleshooting.
After you select the "Reset and keep my games & apps." option, your Xbox console begins the process of erasing the selected content and resetting itself to the default settings.
Order cancellation, returns, and exchanges
Repairs, Warranty, and Hardware Troubleshooting
With Xbox All Access, you own the console and 24-month Xbox Game Pass Ultimate membership outright upon purchase. If your console breaks within 15 days, please review our Return Policy (https://www.thesource.ca/en-ca/returnsExchanges) for complete details on how to complete a return or exchange. If you have additional questions, please contact onlinecustomerservice@thesource.ca.
The Microsoft Limited Warranty covers the Xbox console for one year (90 days for the controller and accessories), irrespective of the length of your financing term. If your console malfunctions after that one-year period (or your controller or accessories malfunction after 90 days), you would be responsible. Please note, monthly payments will continue until the remaining balance on your PayPlanTM by RBC loan for Xbox All Access is paid in full, even if your Xbox console is not working.