At The Source, we are closely monitoring the COVID-19 situation and are putting in place measures to protect the health and safety of the public and team members. As the situation evolves, we will keep you informed of any developments right here.
To protect the health and safety of the public and our team members, our corporately-owned retail locations remain temporarily closed.
Our website remains operational
Customers can continue to place orders on TheSource.ca. We are working with our distribution partners to ensure minimal impact to shipping timelines. We will continue to update customers about their order status.
Our return policy has been extended
To help with recent purchases, we have extended our return policy. Visit our Returns page.
We are taking precautions
We are working to ensure the health and safety of the public and our team members in accordance with all public safety guidelines. This includes enhanced sanitation measures in our distribution centre and workplaces. In addition, The Source employees returning from abroad or feeling unwell are instructed to stay at home for the recommended period.
We’re here to help
Our Customer Care lines remain open to assist with product information and customer orders. Please call us at 1-866-515-5855.
We are continuing to monitor the situation
As the situation continues to unfold, we will continually adapt our response and adjust our business practices as required.