Rated 4.8 out of 5 by 4
Rated 5 out of 5 by Happycoustomer Awesome
I honestly haven't had a chance to use the tripod too much. But I just want to say that this company has amazing customer service. Ordered my package and was expecting to recieve it one week later. I recieced a notice that the package was delivered, however, I hadn't recieced anything. I called Joby and left a message. Within a few hours I recieved a message from Karen who was concerned and asked me to contact fed ex. Apparently the fed ex delivery person had accidentally delivered packages to the wrong apartments including mine. Fed ex promised to come out and retrieve my package but for one week I heard nothing. After calling daily, they finally asked me to contact the shipper. Immediately I send a note back to Karen to apologize. She had no problem and within minutes she shipped out a new package. The package promptly arrived the next day. I opened it and tried our the product. It was really sturdy and it held great when. I attached it to a horizontal bar. The ball head is is super smooth and super easy to use. I really like this product and can't wait to use it outdoors.
July 11, 2014
Rated 5 out of 5 by TwoDots Great Product, Excellent Service
The GorillaPad is a great item. It has quickly become my favorite travel tripod. The design (and resulting functionality) is outstanding. Additionally, after I realized I had made an error when submitting my initial order, Karen in customer service, provided what I would describe as "World Class Service". What a great overall experience this has been.
March 22, 2014
Rated 5 out of 5 by Keno50g WELL MADE-STRONG
I have tested the cheaper knock off these types and there is no comparison. The fit and feel is excellent. Put my Canon EOS Rebel T5i onto this and was confident that it would hold in any position I put it, which it did with ease. Legs stay where they are put on many materials. Like the removable camera mount for ease of off and on.
October 25, 2013
Rated 4 out of 5 by RoxRae Fun!
I bought this a few weeks ago. I haven't used it a lot because the weathers been so bad but we took a few pics of ourselves and it was nice to have it sitting up off of the entertainment center and with the ball you can angle the camera. Really fun!
February 26, 2014