The Source (Bell) Electronics Inc. ("The Source") operates through approximately 800 company retail stores and dealer outlets in Canada under trade name "THE SOURCE BY CIRCUIT CITY". The Source head office is located at 279 Bayview Drive, Barrie, Ontario L4M 4W5.
Our independent dealers across Canada use the trade-mark THE SOURCE under license from us. Each dealer is independently responsible for the personal information that it collects, and this privacy policy does not apply to them. The Source receives only limited and specific personal information from Dealers, such as Advantage Care Plan information.
What information does The Source collect and how is it used?
At The Source, we collect personal information from our customers. This information typically includes a customer's name, address including postal code, phone number and e-mail address. Sensitive personal information such as credit card or financial information is also collected from time to time and is stored and secured with reasonable safeguards. You are not obliged to provide your personal information, however we may not be able to provide you with the product, service or information that you request without it.
With your consent we may use your personal information for a variety of reasons of purposes including:
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Sending you communications about products and services.
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Recording transactions in a manner that ensures payments, allows for later adjustments or corrections, and expedites returns.
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Administration of contests, surveys and promotions
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Measuring and improving the effectiveness of our web site and marketing activities.
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Providing after-sale service and support
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Processing private-label credit card applications
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Preventing theft and fraud
Web Site - www.TheSource.ca
When shopping on our web site you will be asked to provide certain personal information, such as name, email address, address & postal code and telephone number and or credit information. We use this information to:
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Complete your transaction and provide timely shipping to the destination of your choosing.
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Send E-Newsletters with express consent
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Administer promotions, contests and surveys (see above)
Web Tracking
Our website automatically collects some non personal information from web site users that does not identify individuals. Examples include IP address of your computer, the IP address of your internet service provider, the operating system that is on your computer, and areas of our website that you visit. All of this information is non personal and is used for administration purposes and for continued development of the site.
Cookies
The web site uses cookies to permit the web site to recognize you as a recent visitor. Recognizing your personal preferences on future visits enhances your web experience. You may choose to decline to accept cookies if your browser permits but doing so may affect your use of the website and your ability to access certain features of the website.
Tracking Information
We may use non personal information to compile various web tracking reports that are not linked to an identifiable individual.
Linking to other web sites
When you click on the link to another web site from our web page you are leaving the "TheSource.ca" web site and The Source has no responsibility or liability for, or control over the privacy and personal information management practices of those web sites. We encourage you to read those privacy policies of the other sites to learn how they collect and use your personal information.
What is Consent?
Your knowledge and consent is required for the collection, use or disclosure of your personal information, except as provided by law.
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Implied
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From time to time we may use non sensitive personal information such as your address to provide you with additional services or information that we feel would be of interest to you and will assume implied consent to do so unless advised otherwise.
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Express
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In other cases, we will ask you to give your express consent to use your personal information. For example, we will ask for your express consent before sending you any of our online newsletters.
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Withdrawing Consent
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If you have opted in or subscribed to our newsletter or mailing list, we will always provide you with the opportunity to opt-out. For example, each flyer we send you will tell you how to decline future mailings.
Who does The Source share information with?
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Your personal information shall not be used or disclosed for purposes other than those for which the information was collected, except with your consent or as required or permitted by law.
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The Source does not supply personal information for third parties own use, such as by the sale of mailing lists, without express consent from the individuals.
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We do not sell or rent your personal information to any third parties or individuals, however we are from time to time required to share your information with approved suppliers in order to fulfill the identified purpose or as required or permitted by law. We are presently in the process of asking all our approved suppliers to acknowledge compliance with our new privacy policy in writing.
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In the event that all or part of the assets of The Source are sold to a new owner, all personal information will be transferred (disclosed) to the new owner, subject to certain conditions.
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The new owner must agree to maintain and abide by the existing The Source Privacy Policy for a minimum of six months or,
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The new owner must send notice to all of its current customers advising them of the proposed transfer and the new owner's privacy policy, providing them with an easy and effective means of opting out.
How long do we keep your information?
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Personal information will be retained only as long as necessary for the fulfillment of those purposes or for a reasonable time thereafter or to meet any legal requirements.
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We destroy your information or make it anonymous when it is no longer required for the purpose it was collected for.
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You can also request that your information be removed from our records subject to our requirements for continued retention of your information. Example: Advantage Care Plans. We will make every reasonable effort to meet your request.
How do we keep your information safe?
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The security of your personal information is a high priority for The Source. We maintain reasonable safeguards and appropriate security standards to protect your personal information against disclosure or misuse.
How can I ensure my information is correct?
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At anytime you can request access to your personal information, it's use and disclosure. You are able to verify the accuracy and completeness of the information and have it amended as appropriate.
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The Source is responsible for all personal information under its control. Our privacy Officer is accountable for The Source's compliance with the current Privacy legislation. If you have any questions, concerns or comments about the The Source Privacy Policy or would like a printed copy you can:
Send us an email at:
Write us at:
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online@thesource.ca
The Source
279 Bayview Dr
Barrie, Ontario
L4M 4W5
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We will respond to your requests or investigate your concern as quickly as we can.
Will our Privacy Policy Change?
Yes, we continue to modify and improve our practices and policies in order to serve the privacy interests of our customers. In the event that material changes are made to the our privacy policy that will impact your information, individuals affected by the changes will be clearly and concisely notified and provided with an opportunity to opt-out.
Last Change: 01-July-09
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