The Source (Bell) Electronics Inc. ("The Source") operates through company retail stores and dealer outlets in Canada under the trade name "THE SOURCE".
Our independent dealers across Canada use the trade-mark "THE SOURCE" under license. Each dealer is independently
What information does The Source collect and how is it used?
At The Source, we collect personal information from our customers. This information typically includes a customer's name, address, phone number and/or e-mail address. Sensitive personal information such as credit card or financial information is also collected when required.
You are not obliged to provide your personal information, however we may not be able to provide you with the product,
service or information that you request without it.
We may use your personal information for a variety of purposes including:
When shopping on our website (www.TheSource.ca) you will be asked to provide certain personal information, such as your name, address, telephone number, e-mail address and/or credit information. We use this information to:
- Providing you with personalized service
- Sending you communications about products and services
- Recording transactions in a manner that ensures payments, allows for later adjustments or corrections, and expedites returns
- Administration of contests, surveys and promotions
- Measuring and improving the effectiveness of our website and marketing activities
- Providing after-sale service and support
- Preventing theft and fraud
How Do We Obtain Your Consent?
- Complete your transaction and provide timely shipping to the destination of your choosing
- Send E-Newsletters
- Administer promotions, contests and surveys (see above)
- Improve the operation of our website
When you provide us with your personal information, such as when you purchase a product, enter a contest, respond to a
survey or participate in a promotion or use our website, you consent to the use and (if applicable) disclosure of your personal information for the purposes set out above.
How Can You Withdraw Your Consent?
You may at any time withdraw or change your consent to our use and disclosure of your information or request us to delete it from our files, subject to legal and contractual restrictions and requirements related to any transaction. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with the services or information which may be of value to you.
We will seek your further consent to any additional purposes for which we have not obtained your consent previously.
Who does The Source share information with?
Your personal information will not be disclosed to third parties for purposes other than those for which the information was collected, except with your consent or as required or permitted by law. However we may transfer your information to suppliers and service providers (or engage suppliers or service providers to collect information on our behalf), in connection with certain services they perform for us in order to fulfill one or more of the purposes identified above. For example, we may retain suppliers or service providers to: process payments; locate our retail stores and dealer outlets; provide you with maps and directions; conduct surveys; facilitate online chats and other two-way interactions with you; make available to you online flyers that correspond to your postal code and other information that you request from us; and provide us with analysis of your use of our website and related services and your purchases of products from us.
We may also disclose your personal information to government agencies or regulatory authorities where required by law.
How long do we keep your information?
Personal information will be retained only as long as necessary for the fulfillment of the purposes for which it was collected and for a reasonable time thereafter or for so long as we are required to maintain such information by law or other applicable rules or regulations.
We destroy your information or make it anonymous when it is no longer required for the purpose for which it was collected. You can also request that your information be removed from our records, subject to our requirements for continued retention of your information. Example: Advantage Care Plans. We will make every reasonable effort to meet your request.
Does The Source Transfer Personal Information Outside Canada?
The personal information that you provide to us may be transferred across provincial or national borders for the purposes of data storage, consolidation, retrieval, and to effectively manage personal information. We may store personal information on servers located in other jurisdictions, including the United States. Please note that the privacy laws in such jurisdictions differ from Canadian privacy laws and in some jurisdictions your personal information may be accessed by law enforcement authorities or the courts.
If you would like to gain access to written information or have any questions answered about The Source’s policies and practices with respect to the transfer of personal information outside of Canada, including information regarding the collection, use, disclosure or storage of personal information by service providers outside of Canada, please contact The Source’s Privacy Officer as indicated below.
How do we keep your information safe?
The security of your personal information is a high priority for The Source. We maintain reasonable safeguards and appropriate security standards to protect your personal information against disclosure or misuse.
TheSource.ca – Tracking Information
Our website automatically collects some information from website users which we may use to compile various web-tracking reports that are not linked to an identifiable individual. Examples include the IP address of your computer, the IP address of your internet service provider, the operating system that is on your computer, and areas of our website that you visit. This information is used for one or more of the purposes identified above.
TheSource.ca – Cookies
Our cookies do not contain your name or sensitive information, such as your credit card number. You may choose to decline to accept cookies, if your browser permits, but doing so may affect your use of the website and your ability to access certain features of the website.
TheSource.ca – Linking to other websites
Our website provides links to other independent websites as a convenience to our users. We do not share your personal
How can I access, review and update my personal information?
You may access, review and revise, correct or update any of the information that we have on file about you at any time and you may also learn how we have used it and, where applicable, to whom we have disclosed it.
How can I ensure my information is correct?
At anytime you can request access to your personal information to verify the accuracy and completeness of the information and have it amended as appropriate.
Send us an email at:
Write us at:
The Source (Bell) Electronics Inc.
279 Bayview Dr
We will respond to your requests or investigate your concern as quickly as possible.
Last Change: October 26, 2012